deivery leader director

Delivery Leader

India, Poland

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deivery leader director tablet&mobile
Tasks
  • Responsibility for leading a team, managing the day-to-day activities, setting clear team goals, giving regular feedback, coaching for top performance and responding to poor performance,

  • Being a role model for the team, promoting integrity and core values behaviors on a daily basis,

  • Recruiting and building the highly effective team,

  • Managing a portfolio of services and projects for FMCG customers,

  • Ensuring delivering topics on promises with the top quality in mind, and initiating regular communication with client, being the level of escalation of the project,

  • Building solid relationships with corporate customers, gathering their feedback in order to propose and implement appropriate improvements,

  • Bringing new projects from existing clients without losing the current business,

  • Initiating contact with new prospective clients, presales activities – analysing, creating prototypes, pricing possible engagement, account management,

  • Helping in building strategy and offering for Consumer space, promoting it within the company and outside.

 
Requirements
  • Experience in people management, customer management, project and service delivery,

  • Self-driven and proactive approach,

  • Great leadership and management skills,

  • Deep understanding of the Customer’s business and how IT contributes to the delivery of service,

  • Experience in project and service monitoring, controlling and reporting,

  • Strong knowledge and experience of contract/supplier management,

  • Technical understanding and an ability to translate technical requirements and specifications into easily understood business concepts and vice versa,

  • Excellent communication, decision making and problem-solving skills,

  • Ability to manage stress to achieve excellence under time constraints,

  • Innovative in terms of service quality and ways in which it can be improved,

  • Fluency in financial and budget management,

  • Fluency in written and spoken English,

  • Experience in FMCG space as an asset.

 
Offer
  • Stable employment. On the market since 2008, 1200+ talents currently on board in 7 global sites.

  • “Office as an option” model. You can choose to work remotely or in the office.

  • Flexibility regarding working hours and your preferred form of contract.

  • Comprehensive online onboarding program with a “Buddy” from day 1.

  • Cooperation with top-tier engineers and experts.

  • Certificate training programs. Lingarians earn 500+ technology certificates yearly.

  • Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.

  • Grow as we grow as a company. 76% of our managers are internal promotions.

  • A diverse, inclusive, and values-driven community.

  • Autonomy to choose the way you work. We trust your ideas.

  • Create our community together. Refer your friends to receive bonuses.

  • Activities to support your well-being and health.

  • Plenty of opportunities to donate to charities and support the environment.

  • Modern office equipment. Purchased for you or available to borrow, depending on your location.

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