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Expert Level Support (L3)


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  • Provide expert service support as L3 specialist for the service.

  • Identify, analyze, and develop solutions for complex incidents or problems raised by stakeholders and clients as needed.

  • Analyze issues and develop tools and/or solutions that will help enable business continuity and mitigate business impact.

  • Timely update assigned tasks, provide response and solution within agreed team's timelines.

  • Problem corrective action plan proposals.

  • Deploying bug-fixes in managed applications.

  • Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives.

Tasks may include incident or problem resolution, automation, change assessment or implementation/deployment of change requests.

  • Extensive experience on how to read Python code, identify and make changes.

  • Experience with Azure, particularly AKS and storage accounts.

  • Familiarity with building, testing, and deploying Docker containers.

  • Strong knowledge in SQL.

  • Familiarity with git and with DevOps concepts.

  • Familiarity with Argo Workflows.

  • Knowledge of Kubernetes (k8s) architecture and components, such as deployments, nodes, and pods are a plus.

  • Experience of configuring, deploying, changing, and diagnosing k8s systems is a plus.

  • Strong analytical thinking

  • Strong communication skillset

We Offer:
  • Stable employment. On the market since 2008, 1300+ talents currently on board in 7 global sites.

  • 100% remote.

  • Flexibility regarding working hours.

  • Full-time position

  • Comprehensive online onboarding program with a “Buddy” from day 1.

  • Cooperation with top-tier engineers and experts.

  • Unlimited access to the Udemy learning platform from day 1.

  • Certificate training programs. Lingarians earn 500+ technology certificates yearly.

  • Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.

  • Grow as we grow as a company. 76% of our managers are internal promotions.

  • A diverse, inclusive, and values-driven community.

  • Autonomy to choose the way you work. We trust your ideas.

  • Create our community together. Refer your friends to receive bonuses.

  • Activities to support your well-being and health.

  • Plenty of opportunities to donate to charities and support the environment.


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