ai and analyrics blogs 6-(Compressify.io)

L2 Support Specialist

India

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ai and analyrics blogs 6-(Compressify.io)
The Data Journey is on


We are a team of leading experts and young talents excelling in the fields of data analytics, business intelligence, big data, artificial intelligence, and more. We are on an exciting journey to solve global technology challenges for the world’s biggest companies. Our community is diverse, inclusive, friendly, and supportive. We all receive the freedom, responsibility, and encouragement to advance our skills. We are looking for like-minded people to co-create our friendly workplace and make an impact with us.​​​​​​​

 
 
Tasks:

 

  • Request Management, Problem Management. Change Management, pipeline monitoring

  • Incident Management - Troubleshooting user-raised issues as consulted or escalated. 

  • May be assigned tasks to participate in some or a few development or deployment of new features or enhancements to production.  

  • Needs concentration on back-end technologies since tasks may be heavy on monitoring activities. 

  • Good command of English – both spoken and written skills on at least B2 level. 

  • 24/7 support.  

  • Shift Needed (PH Time):  EMEA Shift (either 2PM to 11PM or 3PM to 12AM)

     

Requirements:

 

  • Preferably with 3-6 years of work experience. 

  • Basic computer programming skills and familiarity with programming concepts ·

  • Good communication skills ·

  • Strong business acumen ·

  • Ability to come up with creative solutions to address customer problem

     

 Must have:

 

  • SQL 

  • GCP 

     

Nice To Have : 

 

  • Tableau 

 

We Offer: 

 

  • Stable employment. On the market since 2008, 1300+ talents currently on board in 7 global sites.

  • 100% remote.

  • Flexibility regarding working hours.

  • Full-time position

  • Comprehensive online onboarding program with a “Buddy” from day 1.

  • Cooperation with top-tier engineers and experts.

  • Unlimited access to the Udemy learning platform from day 1.

  • Certificate training programs. Lingarians earn 500+ technology certificates yearly.

  • Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.

  • Grow as we grow as a company. 76% of our managers are internal promotions.

  • A diverse, inclusive, and values-driven community.

  • Autonomy to choose the way you work. We trust your ideas.

  • Create our community together. Refer your friends to receive bonuses.

  • Activities to support your well-being and health.

  • Plenty of opportunities to donate to charities and support the environment.

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