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Tasks:
- Provide expert service support as L3 specialist for the service.
- Identify, analyze, and develop solutions for complex incidents or problems raised by stakeholders or clients as needed.
- Analyze issues and develop tools and/or solutions that will help enable business continuity and mitigate business impact
- Timely update assigned tasks, provide response and solution within agreed team's timelines.
- Create problem corrective action plan proposals.
- Deploy bug-fixes in managed applications.
- Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives.
- Tasks may include incident or problem resolution, automation, change assessment, and development and implementation changes.
Requirements:
- Experience with GCP or strong SQL/Big Query knowledge needed
- Experience with ETL processes
- Strong analytical thinking
- Strong communication and interpersonal skills, and able to work with both technical and business stakeholders
- Able to work independently or with minimal supervision
- Python experience a plus
- Familiarity with git concept a plus
- Willing to work EMEA shift
Offer:
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Stable employment. On the market since 2008, 1400+ talents currently on board in 7 global sites.
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“Office as an option” model. You can choose to work remotely or in the office.
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Flexibility regarding working hours and your preferred form of contract.
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Comprehensive online onboarding program with a “Buddy” from day 1.
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Cooperation with top-tier engineers and experts.
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Unlimited access to the Udemy learning platform from day 1.
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Certificate training programs. Lingarians earn 500+ technology certificates yearly.
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Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.
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Grow as we grow as a company. 76% of our managers are internal promotions.
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A diverse, inclusive, and values-driven community.
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Autonomy to choose the way you work. We trust your ideas.
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Create our community together. Refer your friends to receive bonuses.
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Activities to support your well-being and health.
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Plenty of opportunities to donate to charities and support the environment.
- Great Place to Work Certified Employer in the Philippines