UX UI tablet&mobile

Support Specialist (Azure/Power BI) L2

Mexico

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UX UI tablet&mobile

 

Tasks:
  • Monitor ADF (Azure Data Factory) Pipelines and AAS (Azure Analysis Services) model partition refreshes to ensure SLAs are met. Specific services in Azure are not yet known as of this time (aside from ADF and AAS).

  • Troubleshoot user-raised issues as consulted or escalated by Newell L1 Team.

  • May be assigned tasks to participate in development or deployment of new features or enhancements to production.

  • Needs concentration on back-end technologies since tasks are heavy on monitoring activities.


Requirements: 
  • Good command of English – both spoken and written skills on at least B2 level.

  • 24/7 support.

  • You must have strong knowledge about Azure (ADF, AAS) and Power BI.

  • Shift Needed:

  • 1 L2 (Regular) for 8PM to 5AM shift (Early NALA PH) or equivalent to 8AM to 5PM EST.

  • Willing to work on a Mexico holiday and on a weekend as needed.


We offer:
  • Stable employment. On the market since 2008, 1300+ talents currently on board in 7 global sites.

  • 100% remote.

  • Flexibility regarding working hours.

  • Full-time position with work contract.

  • Obligatory bonuses: Christmas bonus, home office bonus, profit sharing, vacation bonus.

  • Comprehensive online onboarding program with a “Buddy” from day 1.

  • Cooperation with top-tier engineers and experts.

  • Unlimited access to the Udemy learning platform from day 1.

  • Certificate training programs. Lingarians earn 500+ technology certificates yearly.

  • Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.

  • Grow as we grow as a company. 76% of our managers are internal promotions.

  • A diverse, inclusive, and values-driven community.

  • Autonomy to choose the way you work. We trust your ideas.

  • Create our community together. Refer your friends to receive bonuses.

  • Activities to support your well-being and health.

  • Plenty of opportunities to donate to charities and support the environment.

 

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