Support Specialist (L3)

Provide expert service support as an L3 specialist for the service
Identify, analyze, and develop solutions for complex incidents or problems raised by stakeholders and clients as needed
Analyze issues and develop tools and/or solutions that will help enable business continuity and mitigate business impact
Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives
Tasks may include incident or problem resolution, automation, change assessment, or implementation

Minimum 5 years of L3 support experience
Required: Python, SQL/PostgreSQL
Strong analytical skills
Strong communication and interpersonal skills, and able to work with both technical and business stakeholders
Able to work independently or with minimal supervision
Nice to have: Postgres DB, Kubernetes, Dockers
Willing to work on night shift

Stable employment. On the market since 2008, 1400+ talents currently on board in 7 global sites.
“Office as an option” model. You can choose to work remotely or in the office.
Flexibility regarding working hours and your preferred form of contract.
Comprehensive online onboarding program with a “Buddy” from day 1.
Cooperation with top-tier engineers and experts.
Unlimited access to the Udemy learning platform from day 1.
Certificate training programs. Lingarians earn 500+ technology certificates yearly.
Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.
Grow as we grow as a company. 76% of our managers are internal promotions.
A diverse, inclusive, and values-driven community.
Autonomy to choose the way you work. We trust your ideas.
Create our community together. Refer your friends to receive bonuses.
Activities to support your well-being and health.
Plenty of opportunities to donate to charities and support the environment.