Forging Business Resilience

Support Specialist (L3)


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  • Provide expert service support as an L3 specialist for the service
  • Identify, analyze, and develop solutions for complex incidents or problems raised by stakeholders and clients as needed
  • Analyze issues and develop tools and/or solutions that will help enable business continuity and mitigate business impact
  • Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives
  • Tasks may include incident or problem resolution, automation, change assessment, or implementation
  • Minimum 5 years of L3 support experience
  • Required: Python, SQL/PostgreSQL
  • Strong analytical skills
  • Strong communication and interpersonal skills, and able to work with both technical and business stakeholders
  • Able to work independently or with minimal supervision
  • Nice to have: Postgres DB, Kubernetes, Dockers
  • Willing to work on night shift
  • Stable employment. On the market since 2008, 1400+ talents currently on board in 7 global sites.

  • “Office as an option” model. You can choose to work remotely or in the office. 

  • Flexibility regarding working hours and your preferred form of contract.

  • Comprehensive online onboarding program with a “Buddy” from day 1.   

  • Cooperation with top-tier engineers and experts. 

  • Unlimited access to the Udemy learning platform from day 1.

  • Certificate training programs. Lingarians earn 500+ technology certificates yearly. 

  • Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.

  • Grow as we grow as a company. 76% of our managers are internal promotions.

  • A diverse, inclusive, and values-driven community.   

  • Autonomy to choose the way you work. We trust your ideas. 

  • Create our community together. Refer your friends to receive bonuses.

  • Activities to support your well-being and health.

  • Plenty of opportunities to donate to charities and support the environment.

  • Great Place to Work Certified Employer in the Philippines


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