The impact of Business Intelligence tools on employees and work environment
Among the most difficult challenges companies have to face is a slow decision-making process, which may become even more daunting as they scale up and expand; teams pursue new strategic goals and navigate new communication challenges. All this, together with data silosing and a limited access to information, may be the reason behind the employee’s diminished motivation and decreased productivity which can hurt your company’s bottom line. In order to encourage your teams’ cooperation and sustain the competitive edge, launching a Business Intelligence dashboards can empower your teams to be decisive and introduce long-lasting cultural improvements in the organization of work.
Business Intelligence dashboard provide immediate access and transform raw data into relevant, visually-engaging formats; Business Intelligence dashboards allows data customization and organization clearly displayed for the employees. The visualization of KPIs, analytics and metrics can facilitate making data-driven decisions. But how does a Business Intelligence dashboards actually create value for a company and is it really worthwhile? Here are the most significant benefits of adopting Business Intelligence solutions.
Timely Access to Information
Among the many benefits of Business Intelligence dashboards are the quick and easy access to information that impacts your employees’ efficiency. Instead of wasting time to track down key data, or worse, speculate, the workers are provided with performance metrics data whenever necessary. Well-crafted business dashboards show updates for reports which saves precious time and resources. As a result the decision-making time is cut short which in turn boosts morale and productivity.
The infographic based on a report from Boston University has revealed that 47% of professionals claim that an impeded access to information hampers making decisions. Business Intelligence dashboards provides the data based on which professionals can make informed choices and improve efficiency. Moreover, BI gives a possibility to examine purchase histories or other customer behavior or make immediate decisions both of which regard customer service and impact the company, employees and stakeholders.
Data driven decision making
Before the introduction of advanced data analytics, business leaders tended to predict the manners to improve business processes. Nowadays, the complex analytics provide managers with unique insights into company processes. The data-driven decision making has become a standard practice based on BI tools keeps executives up-dated. Those decisions may impact sales forecasts, budget planning, employee bonuses and satisfaction, as well as enhance customer experience. Many of these analyses can lead to company-wide changes which would not have occurred otherwise. Moreover, BI tools function as a platform to build intelligent reports, KPIs and dashboards to keep the team on the same page and allow them to act on it accordingly.
All you need to do is to share your reports and allow access to your Business Intelligence dashboards. Transparent communication is the key to employee satisfaction and motivation; it also opens up communication and improves your bottom line.
Among the elements which negatively influences employee productivity are lack of clear goals, or sense of purpose, burnout, frustration, management taking charge of minute details by means of bottleneck decision-making. However, BI may prompt both employees and the management to overcome these difficulties by optimizing their workdays and reacting quickly to changes, in such a case each employee feels potential impact on the company. As a result, the team becomes more agile and the company much more competitive. Business Intelligence dashboards may turn the chain of command upside down and instead of top-down management most of the decisions are passed to business managers and frontline reps agile to act. Thus there will be an immediate jump in productivity, work quality and customer happiness.
The increase in employee efficiency is achieved due to the elimination of time-wasting, trivial and redundant tasks such as compiling data from different locations, employees with Business Intelligence dashboards have all the important information at their fingertips. Focusing on important tasks makes the employees more fulfilled and efficient.
High-performing and efficient workers are also, unsurprisingly, agile workers. Business Intelligence dashboard is also a time saving tool which compels workers to focus the efforts and motivations on finding innovative solutions. Agile and self-organizing teams do not require to be told which task to take on. Business Intelligence dashboards can help outline key parameters concerning expectations of the management and present employees with hard data.
Among the chief characteristics of data is their objectivity, these are impassive numbers, instead of feelings. This may be hard to grasp in times when things do not go according to plan and a team which has been working on a project feels disheartened and unmotivated. With all the facts in one place, it’s easier to make conscious decisions and attempt to gain a wider insight on the situation.
Another element which BI dashboards may have a considerable impact on is employee engagement. A clear objective and presentation of data that the worker has to deal with is a contributing factor to the commitment in finishing the project and BI may just be the tipping point that will make all the difference.
The transparency provided by BI dashboards not only improves agility and engagement but also inspires friendly competition. Praise is always a motivating factor and seeing the accolades received by co-workers may inspire others to follow their example. This is especially true of new hires, who join the team and want to be viewed as engaged additions. Having a system that displays KPIs and employee goals creates a data-driven environment where everyone values numbers over harder-to-quantify feelings.
Many companies that successfully adopt BI dashboards for employee motivation display them prominently in the office. Having the company’s key data shown on a large screen helps keep employees up-dated about the state of the company and may remind them to keep up the good work.
Creating a sense of ownership among the workers is essential to motivate hard-working teams. Forbes reports that managers can “increase task identity by involving employees in more aspects of work by having them participate in the planning, reporting, and evaluation of projects rather than just the doing.” Making the team’s activities clear affects the final product and helps place it within a bigger picture. Business intelligence does just that. Along with displaying key data prominently and fostering a sense of ownership, sharing data reinforces the motivating aspects of transparency and encourages workers to stay focused.
It has been already stated that BI dashboards facilitate displaying goals and tasks, either finished or running. This is a reliable source of information about the tasks the teams is currently working on and which would need a helping hand to progress towards significant goals. An employee who uses BI dashboards is able to pinpoint their position within the larger scope making their role in the company clear. Moreover, BI allows top performers to be traced and followed and which are to be set as examples.
However, BI dashboards may also identify discontent and unproductive employees and this case BI helps managers to see the company from its weakest link viewpoint. Either way, a BI dashboard is an invaluable tool to show off achievements, employee successes or uncover pitfalls but also may indicate a way to re-organize task distribution in order to achieve success.
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