Ensure that all code, scripts, and configurations adhere to the established standards of the engagement
Verify the availability of all necessary documentation and acquire a
comprehensive understanding of the new product being introduced by the client.
Proactively gather updates from the support team about incidents, service
requests, and change requests during daily cadence meetings.
Conduct rigorous technical investigations to ascertain root causes and provide
effective resolutions for every issue that will be raised.
Participate in technical consultations, offering valuable insights and expertise for
ongoing and upcoming projects.
Thoroughly review estimations provided by the Enhancement teams
Bachelor's degree (preferred: Computer science, Mathematics with statistic
specialization
Well-versed in GCP & SQL
Knowledge of the GCP ecosystem
Knowledge of SQL, and Talend
Good to have: Python, React & Azure
Good command of English – both spoken and written skills
Strong problem-solving, analytical, and critical thinking skills
Open to do 24x5 support
Willing to work either ASIA, EMEA, or NALA shift.
Willing to be cross-trained to all of the technologies involved in the solution.
Knowledge of BigQuery is a plus
Being capable of working with the support team to resolve complex issues
Be flexible enough to accept more menial tasks (like testing).
Stable employment. On the market since 2008, 1400+ talents currently on board in 7 global sites.
“Office as an option” model. You can choose to work remotely or in the office.
Flexibility regarding working hours and your preferred form of contract.
Comprehensive online onboarding program with a “Buddy” from day 1.
Cooperation with top-tier engineers and experts.
Unlimited access to the Udemy learning platform from day 1.
Certificate training programs. Lingarians earn 500+ technology certificates yearly.
Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.
Internal Gallup Certified Strengths Coach to support your growth.
Grow as we grow as a company. 76% of our managers are internal promotions.
A diverse, inclusive, and values-driven community.
Autonomy to choose the way you work. We trust your ideas.
Create our community together. Refer your friends to receive bonuses.
Activities to support your well-being and health.
Plenty of opportunities to donate to charities and support the environment.
Great Place to Work Certified Employer in the Philippines