Tasks:
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Ensure that all code, scripts, and configurations adhere to the established standards of the engagement
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Verify the availability of all necessary documentation and acquire a
comprehensive understanding of the new product being introduced by the client.
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Proactively gather updates from the support team about incidents, service
requests, and change requests during daily cadence meetings.
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Conduct rigorous technical investigations to ascertain root causes and provide
effective resolutions for every issue that will be raised.
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Participate in technical consultations, offering valuable insights and expertise for
ongoing and upcoming projects.
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Thoroughly review estimations provided by the Enhancement teams
Requirements:
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Bachelor's degree (preferred: Computer science, Mathematics with statistic
specialization
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Well-versed in GCP & SQL
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Knowledge of the GCP ecosystem
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Knowledge of SQL, and Talend
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Good to have: Python, React & Azure
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Good command of English – both spoken and written skills
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Strong problem-solving, analytical, and critical thinking skills
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Open to do 24x5 support
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Willing to work either ASIA, EMEA, or NALA shift.
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Willing to be cross-trained to all of the technologies involved in the solution.
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Knowledge of BigQuery is a plus
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Being capable of working with the support team to resolve complex issues
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Be flexible enough to accept more menial tasks (like testing).
Offer:
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Stable employment. On the market since 2008, 1400+ talents currently on board in 7 global sites.
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“Office as an option” model. You can choose to work remotely or in the office.
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Flexibility regarding working hours and your preferred form of contract.
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Comprehensive online onboarding program with a “Buddy” from day 1.
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Cooperation with top-tier engineers and experts.
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Unlimited access to the Udemy learning platform from day 1.
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Certificate training programs. Lingarians earn 500+ technology certificates yearly.
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Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.
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Internal Gallup Certified Strengths Coach to support your growth.
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Grow as we grow as a company. 76% of our managers are internal promotions.
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A diverse, inclusive, and values-driven community.
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Autonomy to choose the way you work. We trust your ideas.
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Create our community together. Refer your friends to receive bonuses.
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Activities to support your well-being and health.
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Plenty of opportunities to donate to charities and support the environment.
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Great Place to Work Certified Employer in the Philippines