Provide day-to-day L2 support for Problem, Change, and Incident Management tasks for the service in compliance with defined processes.
Identify, handle, analyze, and resolve issues and requests raised by stakeholders
and clients.
Perform systems configurations, troubleshooting systems
errors, monitoring, automation, and testing systems performance.
Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives.
Monitor Azure Data Factory (ADF) Pipelines.
Check the correctness of data downloading.
Participate in the development or deployment of new features or enhancements to production.
Well-versed in GCP & SQL
Good to have: Python, React & Azure
Good command of English – both spoken and written skills
Strong problem-solving, analytical, and critical thinking skills
Open to do 24x5 support
Willing to work either ASIA, EMEA, or NALA shift
Willing to be cross-trained to all of the technologies involved in the solution
ITIL foundation is an advantage.
Stable employment. On the market since 2008, 1500+ talents currently on board in 7 global sites.
“Office as an option” model. You can choose to work remotely or in the office.
Flexibility regarding working hours and your preferred form of contract.
Comprehensive online onboarding program with a “Buddy” from day 1.
Cooperation with top-tier engineers and experts.
Unlimited access to the Udemy learning platform from day 1.
Certificate training programs. Lingarians earn 500+ technology certificates yearly.
Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.
Internal Gallup Certified Strengths Coach to support your growth.
Grow as we grow as a company. 76% of our managers are internal promotions.
A diverse, inclusive, and values-driven community.
Autonomy to choose the way you work. We trust your ideas.
Create our community together. Refer your friends to receive bonuses.
Activities to support your well-being and health.
Plenty of opportunities to donate to charities and support the environment.
Great Place to Work Certified Employer in the Philippines