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You'll support strategic programs run by our Transformation & Strategy Department through content creation, communications, and knowledge management. Right now, that means the AI Adoption Program at Lingaro – but programs evolve, priorities shift, and so will your focus.
What stays constant: you'll help create great content, keep knowledge organized, and make it easier for people to understand what's changing and why.
Content Creation & Communications (~70%)
Create and co-create internal communications aligned with program goals – presentations, one-pagers, newsletters, emails, VE posts, onboarding and training materials, impact stories, visuals, and videos (in coordination with our creative teams).
Help drive adoption of new tools and processes through practical, useful content – announcements, how-to guides, tips & tricks.
Help translate complex topics into clear, engaging, and audience-appropriate content.
Use AI tools in your daily work to create content faster and better.
Knowledge Management (~25%)
Help maintain and improve the program knowledge hub (SharePoint) – keep it well-structured, current, and easy to navigate.
Support a clear content architecture so people can find what they need without asking.
Regularly review and refresh existing materials – flag what's outdated, propose updates.
Other Program Support (as needed, ~5%)
Pitch in on other Transformation & Strategy initiatives when needed – for example, helping prepare content for Quarterly Portfolio Reviews.
Strong content creation skills. You can take complex topics and turn them into clear, engaging content.
Fluent English (C1+), both written and spoken. You can create polished content and communicate naturally with international stakeholders.
A love for structure and order. You enjoy keeping things organized (knowledge hubs, SharePoint sites). If something's outdated or hard to find, you'll fix it before anyone asks.
Some exposure to internal communications, content, or change management through work, internships, or university projects.
Experience in a tech or transformation environment is a nice-to-have.
Genuine curiosity about AI and new technologies. You don't need to be an expert, but you actively explore new tools, use them in your daily work, and are eager to keep learning.
Missing one or two of these qualifications? We still want to hear from you! If you bring a positive mindset, we'll provide an environment where you feel valued and empowered to learn and grow.