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    1. Privacy Policy
    2. General information clause



    Privacy policy

    Lingaro uses technology to collect information about the use of the Website in order to improve your browsing experience.
    This privacy policy is for this Website and served by Lingaro and governs the privacy of its users who choose to use it

     

    The website

    This Website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users.

     

    Use of cookies

    In order to collect this information, the Website uses cookies. A cookie is a small text file saved on your internet browsing device (computer, phone, tablet), and it can serve various purposes such as managing browsing sessions, enabling personalization, supporting marketing activities, conducting analytics, optimizing website performance, and ensuring security.


    Cookies usually contain the name of the website from which they come, the time they are stored on the end device and a unique number. They are used primarily to ensure the proper functioning of the website or to improve its performance.

     

    Type of cookies

    The Website uses two main types of cookies: session cookies and persistent cookies. "Session" cookies are temporary files that are stored on the user's terminal device until the user logs out, leaves the website or shuts down the browser. "Persistent " cookies are stored on the user's end device for the time specified in the parameters of the cookies or until they are deleted by the user.

    This Website uses, among others, Google Analytics tracking software to monitor its visitors to better understand how they use it. The software will save a cookie in order to track and monitor your engagement and usage of the website, but will not store, save, or collect personal information. You can read Google's privacy policy here for further information http://www.google.com/privacy.html.

    The cookies used by the Website are listed below:

    Name Function Retention

    ABTasty

    		 Allows for conducting A/B tests and personalizing the website’s content, which helps optimize the user experience. session

    AMCV_AdobeOrg

    		 Used by Adobe Marketing Cloud to identify users and collect analytical and marketing data. 6 months

    ELOQUA

    		 Within the Eloqua platform, it supports marketing automation by tracking campaigns and user interactions. 13 months

    OptanonAlertBoxClosed

    		 Records that the user has closed the cookie notification banner. Part of an OneTrust solution. 24 hours

    OptanonConsent

    		 Stores the consent settings for cookie usage, enabling compliance with data protection regulations (e.g., GDPR). 24 hours

    __cf_bm

    		 Manage traffic, detect bots, and protect against attacks. 30 minutes

    __cfruid

    		 Cloudflare cookie supporting performance optimization and security management. session

    __hs_cookie_cat_pref

    		 Saves the preferences chosen by the visitor from the cookie banner. 6 months

    __hs_initial_opt_in

    		 This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode. 7 days

    __hs_opt_out

    		 Used by the cookie banner to remember not to ask the visitor to accept cookies again. 6 months

    __hssc

    		 Tracks sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. It expires in 30 minutes. 30 minutes

    __hssrc

    		 Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie doesn't exist when HubSpot manages cookies, it's considered a new session. It contains the value "1" when present. It expires at the end of the session. session

    __hstc

    		 The main cookie used for tracking visitors. It contains the domain, HubSpotutk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). It expires in six months. 6 months

    __utma

    		 Used to distinguish users and sessions. The cookie is created when the JavaScript library executes and no existing __utma cookies exist. It's updated every time data is sent to Google Analytics. persistent

    __utmz

    		 Tracks the traffic source, marketing campaigns, and the method by which the user reached the site. 6 months

    _cfuvid

    		 Cloudflare cookie, used for user identification and enhancing website security. session

    _clck

    		 Used to analyze clicks and user interactions on the website.  

    _conv_v

    		 Used for tracking conversions, which helps assess the effectiveness of marketing campaigns. 6 months

    _fbp

    		 A third-party cookie placed by Facebook and identified as the cookie that reports that behavior to Facebook. Facebook can then use the data it collects to understand that user better and show better, more relevant advertising. 3 months

    _ga

    		 The main cookie used by Google Analytics, enables the service to distinguish one visitor from another. 3 months

    _ga_2CLF017ESP

    		 Used by Google Analytics to track users and analyze their behavior on the site. 3 months

    _ga_3G8JKGQVRX

    		 Used by Google Analytics to track users and analyze their behavior on the site. 3 months

    _ga_B6MC46VXV3

    		 Used by Google Analytics to track users and analyze their behavior on the site. 3 months

    _ga_R1W5CE5FEV

    		 Used by Google Analytics to track users and analyze their behavior on the site. 3 months

    _gcl_au

    		 Stores campaign information to provide Google Ads with a more reliable way to measure the interactions customers have with your business. 1 month

    _gcl_au

    		 Stores campaign information to provide Google Ads with a more reliable way to measure the interactions customers have with your business. 3 months

    _gd_visitor

    		 6sense cookie that collects visitor data related to the user’s visit to the website, such as number of visits, average time spent on the website and which pages have been loaded, for the purpose of serving targeted advertisements. 1 year

    _gid

    		 Used for Google Analytics to store and update a unique value for each page visited. 24 hours

    _hjSessionUser_400897

    		 A Hotjar cookie that enables tracking of user sessions and analyzing their interactions. session

    _lfa

    		 Store and track audience reach 1 year

    _uetvid

    		 A Microsoft Advertising (Universal Event Tracking) cookie used to monitor ad performance and user activities. 1 year

    cf_clearance

    		 Cookie is required for JavaScript detections. 24 hours

    csrf.app

    		 Used to protect against Cross-Site Request Forgery (CSRF) attacks by storing a verification token. 24 hours

    drift_aid

    		 Used by the Drift platform (a communication and chat tool) to identify users and manage chat sessions. 2 years

    fs_uid

    		 Used by an analytics tool FullStory for the unique identification of a user. session

    hs_c2l

    		 HubSpot Authentication. 6 months

    hs_login_email

    		 Verifies the users email for log-in purposes to the HubSpot product. 1 year

    hubspotapi

    		 Allows the user to access the app with the correct permissions. session

    hubspotapi-csrf

    		 Used for CSRF prevention - preventing third party websites from accessing your data. 1 year

    hubspotapi-lax

    		 Test cookie HubSpot uses to identify if the user’s browser accepts SameSite Lax cookies. It helps determine if HubSpot can make the Hubspotapi cookie SameSite Lax in the future, which is currently set as SameSite None. session

    hubspotapi-strict

    		 Similar to hubspotapi-lax, a test cookie which HubSpot uses to identify if the user’s browser accepts SameSite Strict cookies. It helps us determine if HubSpot can make the Hubspotapi cookie SameSite Strict in the future, which is currently set as SameSite None. session

    hubspotutk

    		 Keeps track of a visitor's identity. It's passed to HubSpot on form submission and used when deduplicating contacts.
    It contains an opaque GUID to represent the current visitor.    		 6 months

    intercom-device-id-c03xjlqn

    		 Store a unique user ID. 9 months

    intercom-device-id-c0e0did6

    		 Store a unique user ID. 9 months

    intercom-id-c0e0did6

    Store a unique user ID.

    		 9 months

    laboratory-anonymous-id

    		 Session-based cookie platform to show and group individual user sessions in an anonymous and non-identifiable way, to allow HubSpot.com to work properly. It's discarded at the end of a session. session

    li_fat_id

    		 Member indirect identifier for Members for conversion tracking, retargeting, analytics. 30 days

    optimizelyBuckets

    		 Used for conducting A/B tests, segmenting users, and personalizing content. 10 years

    optimizelyEndUserId

    		 Stores a visitor's unique Optimizely Experimentation identifier. It is a combination of a timestamp and a random number. No other information about you or your visitors is stored inside. 6 months

    optimizelySegments

    		 Store ID's of experiments and sessions for A/B testing. 10 years

    permissions

    		 Stores settings and consents regarding permissions.  

    sliguid

    		 Identify potential sales leads and improve overall marketing strategy. 5 years

    slirequested

    		 Identify potential sales leads and improve overall marketing strategy. 5 years

     

    Web browser usually allows the storage of cookies on the user's terminal device by default, but further cookies deployment is depending on your response given via the cookie banner (acceptance or rejection). Users of the Website may change their settings in this regard. The web browser makes it possible to delete cookies. It is also possible to automatically block cookies. Therefore, you might change the consent regarding cookies deployment given via the cookie banner any time.

    Detailed information on this subject is contained in the respective setting section of the Internet browser you use.

    Restrictions on the use of cookies may affect some of the functionality available on the Website.

     

     

    Contact & Communication

    Users contacting with us through this Website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Personal Data Protection Act 1997 (Dz.U. 1997 nr 133 poz. 883). Every effort has been made to ensure a safe and secure form to email submission process but users using such form to email processes do so at their own risk.


    This Website and its owners can use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. Your details are not passed on to any third parties.


    This Website may link through to third party websites which may also use cookies over which we have no control. We recommend that you check the relevant third-parties’ privacy policy for information about any cookies that may be used


    You can configure your web browser to refuse cookies, to delete cookies, or to be informed if a cookie is set. You can find out how to do this by clicking "help" on your browser menu.


    To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit https://allaboutcookies.org/.
    You should note that by deleting or blocking cookies, the Website may not function correctly and you may not be able to access certain areas.

     

     

    General information clause

    Please be informed that we shall process your personal data - detailed information below

    I. Personal Data Controller:

    Lingaro sp. z o.o., with its registered office in Warsaw, ul. Pulawska no. 180, 02-670 Warsaw, National Court Register (KRS) number: 0000241638, NIP: 5213364585, National Business Register Number (REGON): 140275949 ("Lingaro") shall be the controller of your personal data.

     

    II. Contact details of the personal data controller – Lingaro

    Please contact us by:

    1. Phone: +48 22 825 30 25
    2. Email: privacy@lingarogroup.com
    3. Mail, to the address: Lingaro sp. z o.o., ul. Pulawska no. 180, 02-670 Warsaw, Poland

     

    III. Contact details of the Data Protection Officer

    WWe have appointed a person responsible for the protection of personal data, i.e. the Data Protection Officer, who may be contacted via:

    1. Email: privacy@lingarogroup.com
    2. Mail to the address: Lingaro sp. z o.o., ul. Pulawska no. 180, 02-670 Warsaw, Poland

     

    IV. Purpose and legal basis

    We process your personal data for the following purpose:

    1. Conclude and perform the contract for Lingaro services - since such processing is essential to perform the contract (Article 6 sec. 1(b) GDPR)
    2. Direct marketing of products or services - since such processing is essential to serve the legitimate interest (Article 6 sec. 1(f) GDPR), i.e. a possibility of implementing direct marketing strategies
    3. Lodge, seek and and defend against claims related to the conclusion of a contract or processing of your personal data - since such processing is essential to serve the legitimate interest (Article 6 sec. 1(f) GDPR), i.e. a possibility of lodging, seeking or defending against claims
    4. Fulfill legal obligations under applicable law - since such processing is essential to meet binding legal requirements (Article 6 sec.1(c) GDPR)

     

    V. Categories of data recipients

    Your personal data may be made available to the following categories of entities:

    1. Companies affiliated with Lingaro
    2. Entities authorized under applicable law (courts, state authorities)
    3. Entities rendering accounting, IT, marketing, communication and analytical legal and debt collection services
    4. Our subcontractors and other entities, with which we collaborate

     

    VI. Transfer of data outside the European Economic Area (EEA)

    1. Your personal data shall be sent to the Philippines and the United States, i.e. to third countries, where the personal data are transferred using appropriate legal mechanisms, such as standard contractual clauses or similar legal instruments provided for in the GDPR.
    2. Lingaro shall be the recipient of your personal data in the Philippines (Makati City, Philippines, 8767 Paseo de Roxas, 41F Philamlife Tower) and in the United States (Cincinnati, USA, 201 East 5th Street, Suite 1900, Cincinnati, OH 45202).
    3. You are entitled to obtain the copies of your personal data sent to third countries at any time.

     

    VII. Period of data retention

    Your personal data shall be processed:

    1. To perform the contract - until the limitation period
    2. For the purpose of marketing of products and services - by the time of termination or expiry of the contract or filing of an objection
    3. To fulfill legal obligations - by the time of expiry of the obligation to store personal data under applicable law
    4. To lodge, seek or defend against claims - until the limitation period

     

    VIII. Your rights

    In compliance with the GDPR, you are entitled to:

    1. Access your personal data and obtain the copies thereof
    2. Rectify (correct, supplement) your personal data
    3. Remove, limit the processing of your personal data
    4. Withdraw your consent to process your personal data at any time. The withdrawal of your consent shall not affect compliance with the right to process exercised on the basis of such consent prior to its withdrawal
    5. Transfer your personal data
      To exercise the above-mentioned rights, please contact Lingaro at privacy@lingarogroup.com or phone: +48 22 825 30 25
    6. File a complaint with the supervisory body. If you are domiciled in Poland, the competent supervisory body is the President of the Office for Personal Data Protection (address: 2 Stawki St, Warsaw; www.uodo.gov.pl). If you are domiciled outside of Poland, you may also refer to a supervisory authority in your home country. A list of supervisory authorities in EU/EEA countries is available here: https://www.edpb.europa.eu/about-edpb/about-edpb/members_en

     

    IX. Right to object
    You may, at any time, object against the processing of your personal data: by email: privacy@lingarogroup.com or by phone: +48 22 825 30 25.

     

    X. Information on the requirement or voluntary character of providing personal data and the consequences of failing to provide personal data

    The provision of your personal data is voluntary, but essential to conclude and perform contracts, including the use of Lingaro services.

    Your personal data will not be subject to automated decision-making, including profiling.