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    Powering Customer Service Helpdesk With AI

    Duration: 90 minutes Host: Maciej Michałek, Data Science Expert/Senior Consultant,
    DS & AI Practice Team     This session is offered as a scheduled group session with our expert.
    Ask for available time slots
    Powering Customer Service Helpdesk With AI-1
    Powering Customer Service Helpdesk With AI-2

    What To Expect

    If your organization is like most enterprises, your company’s customer service helpdesk is inundated with thousands of requests every day. How do you know which ones to prioritize? How do you keep clients from waiting too long and becoming upset? This presentation will show you how AI can help you cope with all of that.

    Challenges in Customer Service Helpdesks

    AI as an Augmenting Tool

    Technology Stack

    Measuring KPIs and ROI

    Discover the common pain points of customer service helpdesks.

    See how AI can help make your helpdesk become more effective and efficient.

    See how AI can be integrated with your customer helpdesk platform.

    Learn how to track and measure success factors, KPIs, and ROI in using AI.

    Challenges in Customer Service Helpdesks

    AI as an Augmenting Tool

    Discover the common pain points of customer service helpdesks.

    See how AI can help make your helpdesk become more effective and efficient.

    Technology Stack

    Measuring KPIs and ROI

    See how AI can be integrated with your customer helpdesk platform.

    Learn how to track and measure success factors, KPIs, and ROI in using AI.

    Challenges in Customer Service Helpdesks

    Discover the common pain points of customer service helpdesks.

    AI as an Augmenting Tool

    See how AI can help make your helpdesk become more effective and efficient.

    Technology Stack

    See how AI can be integrated with your customer helpdesk platform.

    Measuring KPIs and ROI

    Learn how to track and measure success factors, KPIs, and ROI in using AI.

    Michalek
    Michalek

    About Our Speaker

    Maciej Michałek is a bright, cheerful, and self-motivated data scientist with over 12 years of IT experience. A data person at heart, he is passionate about developing machine learning models and making big data provide truth. Always in the loop about modern and emergent technologies, Maciej constantly looks for innovative ways to implement these technologies in enterprise IT stacks — especially when it’s for automating business processes. 

    Ask for available time slots

    Fill in and submit this form to signify your interest. Within two days of registering, a representative will reach out to you to discuss your team’s knowledge needs and provide available time slots for you to choose from.
     

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