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Team Leader- Operations

india

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Ernest Kusmierz, circle

About the Operations Team:

Includes the activities, processes and practices involved in managing and maintaining the operational aspects of an organization’s IT infrastructure and systems. It focuses on ensuring the smooth and reliable operation of IT services, infrastructure components and supporting systems in the Data & Analytics area.

Duties Description:

  • Hire, train and manage team of new and experience resources to fulfill business objectives
  • Provide coaching and mentoring to assist in resources’ career development
  • Coaches, mentors, motivates, and leads team members and influence them to take positive action and accountability for their assigned work.
  • Oversee efforts to meet team productivity targets
  • Develop strategies to promote team member adherence to company regulations and performance goals.
  • Handle day-to-day administrative tasks such as: resource allocation, scheduling etc

Requirements:

 Experience: 8+ years of experience. Demonstrated capability in managing complex projects and support engagements required

  • Management: 4+ years of experience in people management required. Previous revenue management and forecasting experience preferred
  • Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or related field preferred
  • Certification in one or more of the following technologies preferred: Cloud, Big Data, Business Intelligence
  • Certification in one or more of the following methodologies preferred: ITIL, DevOps, PMP or CAPM
  • Must be able ability to hold customer and “C” level discussions. Exceptional interpersonal, verbal, written and presentation skills required
  • Comfortable working with agile and high-performance environment required 
  • Solid experience in project/stakeholder management, process improvement, planning, and performance management required
  • Analytical and comfortable with numbers. Can define the analysis structure, interpret data, and think on your feet required
  • Ability to analyze business challenges with a data driven approach and communicate actionable recommendations to business leaders required
  • Problem solving and structuring skills required

We offer:

  • Stable employment. On the market since 2008, 1300+ talents currently on board in 7 global sites.
  • “Office as an option” model. You can choose to work remotely or in the office.
  • Flexibility regarding working hours and your preferred form of contract.
  • Comprehensive online onboarding program with a “Buddy” from day 1.
  • Cooperation with top-tier engineers and experts.
  • Unlimited access to the Udemy learning platform from day 1.
  • Certificate training programs. Lingarians earn 500+ technology certificates yearly.
  • Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.
  • Grow as we grow as a company. 76% of our managers are internal promotions.
  • A diverse, inclusive, and values-driven community.
  • Autonomy to choose the way you work. We trust your ideas.
  • Create our community together. Refer your friends to receive bonuses.
  • Activities to support your well-being and health.
  • Plenty of opportunities to donate to charities and support the environment.

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