Delivery Leader

A Delivery Leader will oversee the successful execution of projects, drive team performance, and ensure client satisfaction. This role combines strategic leadership, delivery management, and business development to manage and grow a portfolio of projects while promoting a culture of excellence and accountability.

Tasks

• Define resource needs to ensure timely and high-quality service delivery within the area of responsibility.
• Lead the recruitment, onboarding, and
  development of team members.
• Serve as a role model, embodying integrity and core organizational values.
• Provide leadership and guidance to Engagement Managers, including setting clear goals and managing day-to-day activities.
• Coach and mentor team members, offering regular feedback, recognizing achievements, and addressing performance issues proactively.
• Manage the Profit & Loss (P&L) for the area, ensuring financial performance aligns with targets.
• Oversee the project portfolio, ensuring quality, scope, cost, and delivery standards are met.
• Act as a point of escalation and gather client feedback to drive continuous improvement.
• Serve as the Service Partner, ensuring stakeholder satisfaction on the customer side.
• Collaborate across teams and departments to achieve delivery excellence.
• Lead presales efforts, including the preparation of Statements of Work (SOW), responses to Requests for Proposal (RFPs), and other presales materials.
• Drive business development initiatives, actively expanding the portfolio of engagements.
• Maintain a commitment to delivering on promises with a focus on top-quality outcomes, supported by consistent client communication.
  
  

Qualifications

• Minimum of 3 years in team leadership or people management roles, including experience managing Team Leaders.
• Proven track record in leading portfolios of projects, presales activities, and RFP response processes.
• Understanding of Azure cloud platform and the ability to bridge technical requirements with business needs.
• Exceptional leadership and management capabilities.
• Strong communication, negotiation, and presentation skills.
• Effective problem-solving, prioritization, and expectation-setting abilities.
• Self-driven, proactive, and highly accountable.
• Demonstrated success in business development and client relationship management

Offer

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