Product Manager (CRM)

Tasks

Manage the Salesforce CRM Platform as the primary administrator to include data hygiene, pipeline, lead management processes, lead distribution processes, account management processes, dashboards and reporting
Collaborate with various business partners to translate their objectives into Salesforce solutions
Conduct in-depth analysis of business processes to identify areas for improvement and innovation across our revenue stack
Align Salesforce capabilities with overall business strategy
Collaborate with cross functional teams to implement data driven strategies for sales process efficiency
Ensure accuracy and integrity of sales data within Salesforce through data governance best practices.
Design and implement automation processes using workflows and process builder
Manage Salesforce security including roles, profiles, sharing rules, permission sets and groups
Support the utilization of Power BI, Salesforce, and other analytics tools to analyze large datasets for meaningful insights
Develop training materials and provide training and support to Salesforce userbase

Qualifications

Proven experience as a Salesforce System Administrator with a focus on system optimization.
Strong analytical and problem-solving skills with a strategic mindset.
Hands-on experience in user support, data management, and system configuration.
Experience in sales analytics within the services or software industry.
Excellent communication skills for conveying complex data findings to non-technical stakeholders.
Understanding of data management best practices within and outside of the Salesforce environment.
Knowledge of development tools and processes for formulating use cases and designing project requirements.
Experience collaborating with cross functional teams to build sustainable applications
Strong interpersonal and organizational abilities, with effective communication skills for technical and nontechnical audiences.

Offer

Stable employment. On the market since 2008, 1500+ talents currently on board in 7 global sites.
“Office as an option” model. You can choose to work remotely or in the office.
Flexibility regarding working hours and your preferred form of contract.
Comprehensive online onboarding program with a “Buddy” from day 1.
Cooperation with top-tier engineers and experts.
Unlimited access to the Udemy learning platform from day 1.
Certificate training programs. Lingarians earn 500+ technology certificates yearly.
Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.
Internal Gallup Certified Strengths Coach to support your growth.
Grow as we grow as a company. 76% of our managers are internal promotions.
A diverse, inclusive, and values-driven community.
Autonomy to choose the way you work. We trust your ideas.
Create our community together. Refer your friends to receive bonuses.
Activities to support your well-being and health.
Plenty of opportunities to donate to charities and support the environment.
Great Place to Work Certified Employer in the Philippines