Service Transition Manager

Lead service transition initiatives based on ITIL best practices.
Act as a Process Owner / Project Manager, collaborating with internal teams and client-side vendors.
Consolidate feedback, set clear expectations with stakeholders, and ensure consistent communication.
Manage and document operational processes.
Track project timelines and ensure closure of tasks and pending items.
Drive efficient stakeholder management and maintain alignment on project goals and deliverables.
Provide support in organizing and documenting operational and technical processes for the delivery team.

Experience in Service Transition Management
Strong leadership and stakeholder management skills.
Time management, prioritization, and adaptability skills.
Proactive and results-driven individual with a strong willingness to learn and grow, possessing excellent coordination and organizational skills.
Familiarity with Google Cloud Platform (GCP) and/or SAP is a plus but not mandatory.
Ability to organize documentation, chase down tasks, and ensure on-time delivery.
Excellent communication skills.

Stable employment. On the market since 2008, 1500+ talents currently on board in 7 global sites.
“Office as an option” model. You can choose to work remotely or in the office.
Flexibility regarding working hours and your preferred form of contract.
Comprehensive online onboarding program with a “Buddy” from day 1.
Cooperation with top-tier engineers and experts.
Unlimited access to the Udemy learning platform from day 1.
Certificate training programs. Lingarians earn 500+ technology certificates yearly.
Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.
Internal Gallup Certified Strengths Coach to support your growth.
Grow as we grow as a company. 76% of our managers are internal promotions.
A diverse, inclusive, and values-driven community.
Autonomy to choose the way you work. We trust your ideas.
Create our community together. Refer your friends to receive bonuses.
Activities to support your well-being and health.
Plenty of opportunities to donate to charities and support the environment.
Great Place to Work Certified Employer in the Philippines