Tasks:
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Provide day-to-day L1/L2 support for Problem, Change and Incident Management tasks for the service in compliance with defined processes.
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Identify, handle, analyze, and resolve issues and requests raised by stakeholders
and clients.
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Perform systems configurations, troubleshooting systems
errors, monitoring, automation, and testing systems performance.
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Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives.
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Monitor Azure Data Factory (ADF) Pipelines.
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Check the correctness of data downloading.
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Participate in the development or deployment of new features or enhancements to production.
Requirements:
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Strong knowledge of SQL, Azure, Data Lake Storage, Data Factory
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Good to have: GOMO, Power BI, Python, Databricks
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Good communication and interpersonal skills, and ability to work with both technical and business stakeholders
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Able to work independently or with minimal supervision
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Willing to work mid-shift schedule, and on PH holidays, or weekends as needed.
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Good interpersonal skills
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ITIL foundation is an advantage.
Offer:
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Stable employment. On the market since 2008, 1400+ talents currently on board in 7 global sites.
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“Office as an option” model. You can choose to work remotely or in the office.
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Flexibility regarding working hours and your preferred form of contract.
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Comprehensive online onboarding program with a “Buddy” from day 1.
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Cooperation with top-tier engineers and experts.
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Unlimited access to the Udemy learning platform from day 1.
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Certificate training programs. Lingarians earn 500+ technology certificates yearly.
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Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.
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Internal Gallup Certified Strengths Coach to support your growth.
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Grow as we grow as a company. 76% of our managers are internal promotions.
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A diverse, inclusive, and values-driven community.
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Autonomy to choose the way you work. We trust your ideas.
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Create our community together. Refer your friends to receive bonuses.
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Activities to support your well-being and health.
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Plenty of opportunities to donate to charities and support the environment.
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Great Place to Work Certified Employer in the Philippines