Playbook Consultant

The Playbook Consultant is an experienced and results-oriented leader within eCommerce, responsible for driving the successful execution of eContent and eCommerce projects. In this role, you'll use your expertise to manage project budgets, timelines, and quality standards, ensuring everything runs smoothly from start to finish. You will have accountability for fostering professional client relationships, managing and coordinating external partners, and briefing creative agencies as needed. A solid understanding of the digital shelf and staying up-to-date with trends in eCommerce and eRetail are essential to ensure your projects align with industry standards. The Playbook Consultant will also lead and collaborate with cross-functional teams and partners to achieve successful outcomes. 

Tasks:

• Structure and lead mainly Digital Shelf and eContent Consulting projects for clients according to the guidance from the respective Account Director 

• Track, monitor, and manage project timelines to ensure timely delivery and successful project completion. 

• Develop relationships with key stakeholders at all levels 

• Client management, including leading client meetings and guiding internal and external teams through next steps to achieve the project objectives 

• Manage complex consulting projects with multiple stakeholders from Lingaro, clients, and partner agencies 

• Business and data analysis to generate insights and strategic recommendations 

• Compose strategic documents and presentations as key deliverables to the client 

• Prepare and run workshops and trainings to the client 

• Identify business development opportunities with new and existing clients 

• Develop and maintain project plans, workflows, guidelines, and resource materials 

• Execute projects autonomously, while successfully coordinating with cross-functional project teams as required to procure required resources and support 

Requirements: 

• Excellent communication skills with clear verbal and written communication  

• Fluent in English with confidence to lead meetings. Any additional languages are a plus 

• Skilled in extracting relevant information from documents 

• Efficiently identifying key insights and critical details to drive project success 

• Highly focused and efficient in managing time, without compromising quality 

• Flexible, resilient, and able to deal with high-pressure situations 

• Excellent interpersonal and relationship-building skills 

• Established expertise in project management skills and methodologies 

• Outstanding teamwork and collaboration skills 

• Demonstrated exceptional analytical, critical-thinking, problem-solving and decision-making skills 

• Established competency in the use of business applications and collaboration tools, including but not limited to the Microsoft suite of applications (Outlook, Excel, Word, PowerPoint, SharePoint, Teams). 

• Friendly, professional, and positive approach 

• Strong ability to work individually and as part of a team 

• Strong attention to detail and a passion for excellence 

• A passion for digital marketing and eCommerce, following trends and development

Your experience 

• Minimum 4 years of experience in digital marketing or eCommerce in FMCG multinational 

• Strong knowledge and expertise in Digital Shelf 

• Minimum 2 years of experience in Product eContent for agency or client-side 

• Experience in working with a multinational and multicultural environment 

• Significant experience in project management

We offer:

• Stable employment. On the market since 2008, 1500+ talents currently on board in 7 global sites.

• “Office as an option” model. You can choose to work remotely or in the office, depending on your location.

• Flexibility regarding working hours and your preferred form of contract.

• Comprehensive online onboarding program with a “Buddy” from day 1.

• Cooperation with top-tier engineers and experts.

• Unlimited access to the Udemy learning platform from day 1.

• Certificate training programs. Lingarians earn 500+ technology certificates yearly.

• Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.

• Grow as we grow as a company. 76% of our managers are internal promotions.

• A diverse, inclusive, and values-driven community.

• Autonomy to choose the way you work. We trust your ideas.

• Create our community together. Refer your friends to receive bonuses.

• Activities to support your well-being and health.

• Plenty of opportunities to donate to charities and support the environment.

• Modern office equipment. Purchased for you or available to borrow, depending on your location.