Challenge
Weekly active GenAI usage stagnated at 18% twelve months after launch. Over 65,000 employees faced significant skill gaps and low confidence in using AI tools.
Solution
A structured, human centric GenAI onboarding program was introduced, featuring short, on demand modules, role agnostic guidance, and an AI Adoption Framework with seven accelerators.
Why it works
Domain
Built with an understanding of large scale enterprise enablement challenges in CPG organizations.
Design
Accessible, modular content enables employees to build AI capability incrementally, without requiring technical backgrounds.
Adoption
The AI Adoption Framework systematically addresses confidence, usability, and engagement at scale.
Results
- 65,000+ users on track for onboarding
- 90% satisfaction and 50 NPS
- 26% increase in confidence using AI
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