Case Study: GenAI Onboarding for a Global CPG Leader
Case Studies, AI & GenAI: Yannis Boukas
How a global CPG leader scaled AI tool adoption across 65,000+ employees by turning low confidence into daily, high-impact use through a focused GenAI onboarding program.
Client Profile
A global Fortune 500 CPG leader built a secure suite of Generative AI tools and partnered with Lingaro to scale adoption across their entire workforce.
Challenge
Despite early AI investments, employees lacked the skills and confidence to use the tools, resulting in only 18 percent of weekly usage after 12 months. Training relied on long webinars, and the company faced the same industry wide pattern of low adoption and wasted spend.
Solution
Lingaro delivered a GenAI onboarding program using its AI Adoption Framework and seven accelerators. The program embedded AI into daily workflows, provided short on demand learning, contextual exercises, industry specific content, and responsible AI guidance to build trust and real capability.
Impact
The program delivered:
- 2× increase in both weekly and daily AI usage
- 65,000+ employees on track for training 90% satisfaction
- 26% increase in confidence and a shift toward daily AI habits
- 3-hour scalable learning journey that reached the entire organization efficiently
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