Tasks:
- Provide expert service support as L3 specialist for the service.
- Identify, analyze, and develop solutions for complex incidents or problems raised by stakeholders and clients as needed.
- Analyze issues and develop tools and/or solutions that will help enable business continuity and mitigate business impact.
- Timely update assigned tasks, and provide responses and solutions within the agreed team's timelines.
- Problem corrective action plan proposals.
- Deploying bug-fixes in managed applications.
- Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives.
- Incident or problem resolution, automation, change assessment, or implementation/deployment of change requests.
Requirements:
- Willing to work either ASIA, EMEA, or NALA shift
- Strong problem-solving, analytical, and critical thinking skills.
- Strong communication skillset – ability to translate technical details to business/non-technical stakeholders
- Extensive experience in Java (Core and Enterprise), RESTful APIs, and JavaScript/Typescript
- Experience in HTML, CSS, Angular, AngularJS, ReactJS, and VueJS
- Experience in Hibernate, Spring Framework, Spring Boot, Groovy, or similar
- Experience in RDMS and SQL
- Experience with code repository maintenance and DevOps concepts.
- Experience working with cloud environments
- Experience with building, testing, and deploying processes
- Willing to be cross-trained to all of the technologies involved in the solution
Offer:
- Stable employment. On the market since 2008, 1400+ talents currently on board in 7 global sites.
- “Office as an option” model. You can choose to work remotely or in the office.
- Flexibility regarding working hours and your preferred form of contract.
- Comprehensive online onboarding program with a “Buddy” from day 1.
- Cooperation with top-tier engineers and experts.
- Unlimited access to the Udemy learning platform from day 1.
- Certificate training programs. Lingarians earn 500+ technology certificates yearly.
- Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.
- Internal Gallup Certified Strengths Coach to support your growth.
- Grow as we grow as a company. 76% of our managers are internal promotions.
- A diverse, inclusive, and values-driven community.
- Autonomy to choose the way you work. We trust your ideas.
- Create our community together. Refer your friends to receive bonuses.
- Activities to support your well-being and health.
- Plenty of opportunities to donate to charities and support the environment.
- Great Place to Work Certified Employer in the Philippines
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