UX UI tablet&mobile

Support Specialist (L2)

Poland

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UX UI tablet&mobile
Tasks:
  • Pipeline Monitoring.

  • Incident Management - Troubleshooting user-raised issues as consulted or escalated.

  • Request Management.

  • Problem Management.

  • Change Management.

  • May be assigned tasks to participate in some or a few development or deployment of new features or enhancements to production.

  • Needs concentration on back-end technologies since tasks may be heavy on monitoring activities.

 
Requirements: 
  • Must Have: SQL.

  • Good command of English – both spoken and written skills on at least B2 level.

  • 24/7 support.

  • Preferably with 2-3 years of work experience.

  • Nice to Have: Tableau and GCP

  • Willing to work on a PL/IN holiday and/or on a weekend shift as needed.

 

We offer:
  • Stable employment. On the market since 2008, 1300+ talents currently on board in 7 global sites.

  • “Office as an option” model. You can choose to work remotely or in the office, depending on your location.  

  • Flexibility regarding working hours and your preferred form of contract.  

  • Comprehensive online onboarding program with a “Buddy” from day 1.   

  • Cooperation with top-tier engineers and experts.  

  • Unlimited access to the Udemy learning platform from day 1.

  • Certificate training programs. Lingarians earn 500+ technology certificates yearly.  

  • Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.

  • Internal Gallup Certified Strengths Coach to support your growth.

  • Grow as we grow as a company. 76% of our managers are internal promotions.  

  • A diverse, inclusive, and values-driven community.   

  • Autonomy to choose the way you work. We trust your ideas.  

  • Create our community together. Refer your friends to receive bonuses.  

  • Activities to support your well-being and health.

  • Plenty of opportunities to donate to charities and support the environment.  

  • Modern office equipment. Purchased for you or available to borrow, depending on your location.

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